Management
Our hearts are heavy as we continue to process the loss of our colleague and friend. Please join us in sending our love and support to his family. If you knew him and care to share a story or memory, you can do so here.
Babbletype’s owners, John Feldcamp and Angela Wood, worked together for over 20 years across three companies (Babbletype included). The past few years were challenging for many businesses as Covid-19 ravaged the population. Internally, we faced serious issues: John’s health took an unfortunate sharp turn at the end of 2021, followed by the sudden 2022 cancer diagnosis and 2023 passing of Babbletype’s Julie Fullen. Angela and her existing team have shown increasingly strong resilience in managing the business day-to-day and are united in their efforts to honor John’s memory by producing quality output without fail. When John passed away in October 2024, we found comfort imagining him somewhere on an island, pain-free, drink in hand, and Julie in his ear, catching up him on all he’s been missing.
John Feldcamp, Partner
John spent his career building and managing content-focused services operations. After graduating from the University of Toronto in the 1980s, John spent several years in Japan deploying and managing digital publishing operations for OKI Electric, a major Japanese electronics company. In 1992, he moved to the US and founded a digital publishing subsidiary for the same firm. In 1997, John left OKI and co-founded Xlibris Corporation, a self-publishing services company.
With capital from Random House Ventures and others, John and Angela built Xlibris into a $20 million, 20% EBITDA operation publishing thousands of titles annually. After overseeing the sale of Xlibris in 2009, they purchased MRT and renamed it Babbletype. John focused his time on designing and operating content delivery processes, including the oversight of internal recruitment and capacity.
Angela Wood, Partner
Angela is a services industry veteran with a lifetime of experience managing finance, operations, marketing and sales. A Widener University graduate, she spent seven creatively formative years putting her Finance degree to work within the Philadelphia advertising and marketing research space.
Joining the Xlibris management team in its startup phase, one of her first phone calls as Finance management was to secure the $10M financing that was pledged (and already spent, for the most part). With John, they restructured every last detail of the business post the dot.com bubble’s bursting in 2001. Angela and her team fought for growth and profitability until reaching a $20M milestone and packaging the business for sale. The market research transcription industry soon called, and in 2009, we answered. Babbletype was born.
Babbletype allows Angela to do what she loves the most: balance profitability while steadily growing client-side value. Learning what our customers need, whether they know it or not, then interpreting that so our design lab can create and deploy solutions that stick. She is a former president of the Market Research Association (MRA)’s Phila. chapter, and an energetic contributor to various other market research organizations.